Troubleshooting

If you encounter problems with running Mailman, first check the Common Problems FAQ page. If your problem is not covered there, check the FAQ. Then check for a log entry from Mailman in your syslog and in the $prefix/logs/error file.

Where syslog lives on your particular machine may vary. It may be in /var/log/maillog. It may also be in /var/log/syslog. On many machines, syslog files live in /adm/log/ instead of /var/log.

If you encounter an error, send an error report to mailman-users@python.org. Include a description of what you're doing to cause the problem, and the relevant lines from your syslog. Also include information on your operating system, which version of Python you're using, and which version of Mailman you're installing.